Get Human, Lose the Hold
We’re always excited to get more folks using Lucyphone to “Never Wait on Hold Again!” For this reason, we’re proud to announce our partnership with GetHuman.com to provide callbacks to users of their service. GetHuman has earned considerable notoriety for providing a listing of “cheat codes” to help customers break through the phone menus of the most frustrating 800 numbers. A crowd-sourced repository of useful sanity-saving sequences has been a mainstay of the savvy consumer for many years. Now, in addition to looking up the cheat code which gets you to a human, callers can have Lucy enter this sequence on their behalf and wait on hold for them right from the GetHuman.com website. Look up a number and select “details” and you’ll see an orange button that says “Call Me Instead.” Let us know what you think, and stay tuned for more integrated offerings between our two companies.