The Lucyphone Song
Everyone knows National Customer Service week celebrates the hardworking CCRs who actually make customer service possible. But what about the other unsung hero of the game? You know - that sweet someone whose very voice calms you, lowers your blood pressure, and reduces the angry “been waiting on hold” forehead veins. The one who’s taken it upon herself to endure endless hours of smooth jazz elevator music from the 80s, 90s and today? You know who we’re talking about. Here’s a love song written and sung by yours truly; go ahead and sing it with us:
Now I Found Lucyphone
Sitting waiting, listening to smooth jazz crush my soul.
Half an hour now this company has had me on hold.
Oh no don’t you bring me down. Well I know when I’m getting the runaround.
I try to love, but this I hate. I wish I just could lose the wait.
Now I found Lucyphone; I don’t make these calls alone.
Lucy she waits for me … calls me back when an agent’s line comes free.
I got my bill from last month. I can’t believe I was charged so much.
Went to their website - “Contact Us” - yeah, but good luck getting in touch.
No numbers to be found - I had to read the fine print - had to scroll way down.
You say my call is important to you. Why do I feel that’s just not true?
Now I found Lucyphone; I don’t make these calls alone no more.
Lucy she waits for me. She calls me back when an agent’s line comes free.
Lucyphone; I don’t make these calls alone no more.
Lucy she waits for me. She calls me back when an agent’s line comes free.
